Trends in Tech & Biz

Presenter: Jean-Claude Monney, Microsoft

What can we learn from the technology and business?
Knowledge is the world’s most precious renewable resource
The world has become a giant knowledge network where knowledge discovery and collaboration are the best approach to solving complex problems
Managing knowledge is critical for companies and nations to build sustainable value creation

Knowledge Key Value Creation Drivers
- Sharing and reusing knowledge
- Productivity
- Readiness
- Knowledge Retention – need way to capture knowledge

Microsoft Knowledge Management Vision: instant, relevant knowledge in context

Strategy: Sharing and re-use of collection knowledge toward value creation
You can’t search for knowledge you don’t know exists.
We champion the knowledge so people can consume the knowledge.

Make it easy for people to find knowledge.
Book: Sketching User Experiences

Knowledge discovery approaches – search, browse, push, company network, company library, social network
Decision: knowledge relevancy & trust
Synchronous or asynchronous communication? Formal or informal?

Skype Translate - can serve as Web Translator, where one person can speak one language, the second person can speak a different language, and Skype will provide an immediate verbal translation.

By leveraging existing librarians’ core competencies and by embracing the digital shift, new roles for libraries and librarians are emerging to create value.