Changing culture is very difficult even when you have leadership backing
Hard to shift a culture toward simplicity when the organization has rewarded adding features
"It's all fun and games til someone gets a larval brain cyst". So true, so true.
He mentioned this book. http://www.amazon.com/Healing-Back-Pain-Mind-Body-Connection/dp/0446392308. http://ayurvedavignan.in/freeEbooks/Healing%20Back%20Pain.pdf. Now I've got something to read on the airplane.
This presentation is very theoretical but he's talking about bounded sets versus centered sets. It originally was devised in a religious context by a missionary, but even removed from the religious context it still has relevance. I find the concept extremely interesting. http://redeeminggod.com/bounded-sets-centered-sets/
This one was very good, but hard to verbalized simply and concisely. At least for me. Don's notes are better. One of the best bits, don't use radio buttons, use check boxes. It's not either or, it can be this and this and this.

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